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From:     General Manager, Qamar Bay <gm@qamarbay.example>
To:       Head of Hotel Operations, Roya Hotel Management <hotel.operations@roya-hm.example>
Cc:       Director of Finance, Qamar Bay <dof@qamarbay.example>
Date:     Monday 3 November 2031, 08:42
Subject:  Soft goods: urgent request for AED 1.8m before the December peak

Dear colleague,

Now that the first month is behind us, I need your support on soft goods.

When we took over from Halcyon on 1 October, the linen par was already below
two. A good share of the bed linen and towels is greyed and frayed, and many
guestroom curtains are sun-damaged on the sea-facing side. Four of last week's
guest reviews mention tired towels or curtains that do not black out.

I would like to replace soft goods across all 150 keys before the December and
New Year peak. The supplier has quoted as follows (excluding VAT):

  Bed linen (sheets, duvet covers, pillowcases, par of three)   AED   780,000
  Towels and bathrobes (par of three)                            AED   520,000
  Guestroom curtains and blackout linings (sea-facing rooms)     AED   500,000
  ---------------------------------------------------------------------------
  Total                                                          AED 1,800,000

The supplier can deliver in five weeks if we place the order by 14 November.
Could you please approve so that I can release the order this week? I suggest
we pay it from the FF&E reserve.

Many thanks,

General Manager
Qamar Bay, Al Marjan Island, Ras Al Khaimah
Roya Hotel Management

Synthetic: for training only. Deep Hospitality.
